Your IP address is : 54.226.113.250
Your Country :

FAQ

VPN FAQ (Frequently Asked Questions)

  1. How does your VPN works?
  2. Will VPN slow down my computer or internet connection?
  3. Do i still need my ISP connection if i have my own VPN?
  4. Will VPN help to boost my internet download/surfing speed?
  5. Do you offer trial account?
  6. Do i have to open any ports on my network in order to use your VPN?
  7. Does your VPN also protect other protocols like MSN, Yahoo messenger, Mail or FTP.
  8. Why do my computer still not detected as the new unique IP ?
  9. I am still show up as non-US on some websites. - why and what can I do with that?
  10. Can I use openvpn under MacOS?

1. How does your VPN works?
Our VPN provides your computer with "virtual" connection to our VPN server - it then behaves exactly as it would if you were actually from Canada, USA or other countries.

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2.Will VPN slow down my computer or internet connection?
No, you will not notice any slowness.

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3. Do i still need my ISP connection if i have my own VPN?
Yes, you will still need an existing internet connection to be able to use our VPN service.

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4. Will VPN help to boost my internet download/surfing speed?
No, The speed of your download will still depend on how fast your ISP allow you to download. Our consumers tend to get better speed for p2p application through our VPN.

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5. Do you offer trial account?
Unfortunately, we do not offer any trial account.

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6. Do i have to open any ports on my network in order to use your VPN?
No ports is require to be open when using our VPN service.

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7. Does your VPN also protect other protocols like MSN, Yahoo messenger, Mail or FTP.
Yes, all your data will be protected & encrypted through a vpn tunnel on your computer.

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8. Why do my computer still not detected as the new unique IP ?
This may due to certain reason. Please run the following command through VPN and send it to us.
- Start -> Run -> cmd -> ipconfig/all
- Start -> Run -> cmd -> route print

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9. I am still show up as non-US on some websites. - why and what can I do with that?
This depend on what kind of method the remote websites used to detect the country of your IP. If this happens - please send us a tracert report.
Run traceroute as follow:
- Start -> Run -> cmd -> tracert domainname.com

(replace domainname.com with the actual website address - for example yahoo.com)

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10. Can I use openvpn under MacOS?
Yes, customer can download a copy of tunnelblick to connect to your vpn.

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